This is a unique ordering facility allows you to select, customise and order your custom product orders online. This gives you greater control over the layout of your stamps, guides you through the ordering process step by step and increases the speed of service offered to you as well as reducing the margin for error.

There are 3 ways in which you can select the product you wish to order. These are:

Do you know the SKU number of the product you require? (SKU stands for Stock Keeping Unit and each of our products has a unique SKU number, similar to a product code) If so simply enter the SKU number and you will be taken directly to the product options page. Select your colour requirements and you are ready to customise your stamp

Once you have made all the necessary selections regarding the product type, size and colour you are ready to customise your stamp. Straightforward customisation can be performed by simply typing in the text required and choosing font type, font size, font properties and layout of wording.

A special feature of the customisation process is the 'Use Available Space' tickbox. Selecting this and then clicking on 'Update Preview' will increase the font size so that as much of the available space as possible on the stamp is utilised.

An updated view of how your stamp will look is available at any time by clicking on the ‘Update Preview’ button

For more advanced customisation please use the grey tabs labelled ‘spacing’, ‘rulers’, ‘border’ and ‘graphics’. A more in depth user guide is available by e-mail on request from the e-mail address on the About Us page

Once you have customised your product and clicked proceed you are taken to the Proof Reading page. Here you are asked to check the details you have entered to your stamp. Once you are happy with these details you can place your order by clicking on ‘Add To Basket’.

You are then taken to your shopping basket, which will contain details of all the products you are ready to order. On this page you can alter the number of units you wish to purchase of each product and alter the delivery address if this is different to the address showing on this screen. By clicking on ‘Confirm and submit order’ you are taken to a final screen where all the order details are again confirmed and you are requested to enter your Purchase Order Number. Once this is entered click on ‘Finish Order’

We make full use of Secure Sockets Layer (SSL) technology, which is supported by the vast majority of browsers on the Internet. This technology automatically:

SSL technology offers the highest level of security available on the Internet

For more details on Secure Sockets Layer technology, please see the http//: www.netscape.com (Netscape Home Page).

Once your order is submitted to us a page is displayed with a unique order reference number. We strongly recommend that you print this page for your records.

In addition if you have chosen to receive order confirmation by e-mail at the sign up stage, which again we strongly recommend, an e-mail will be delivered to your inbox with details of your order.

It is your responsibility to ensure that your username and password are kept secure, in order that unauthorised users cannot access your account. However, if you receive an e-mail confirmation for an order you did not place, please let us know immediately by e-mail or telephone using the details found on the About Us page

If you only want a proof then whilst on the customise your stamp page after you have entered your text, click on ‘Update Preview’. A new button will then appear alongside the ‘Update Preview’ button called ‘email proof’. Clicking on this button will send a proof of your stamp to your inbox by e-mail

No. All the un-ordered items in your shopping basket will be saved for a period of 3 weeks to allow you to place orders once you are ready to do so.

As all customisation is specified by you, and we manufacture directly from this information, we will not accept any returns where wording or layout is incorrect. However, if there are any issues with the quality of the product, we will gladly replace this free of charge. We reserve the right to inspect the original product prior to providing the replacement.

All orders will be manufactured and despatched within 1 working day of receipt. The goods will then be posted to you using First Class post. We would therefore expect you to receive your goods within 4 working days of receipt of order confirmation